Privacy Policy

Welcome to SONI Desserts ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://sonidesserts.com) or use our services.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, place an order, or communicate with us. This may include:

• Personal Identity Data: First name, last name, email address, and phone number.
• Delivery Data: Delivery addresses, billing addresses, and special delivery instructions.
• Authentication Data: Passwords (securely hashed), OTP codes, and authentication tokens provided by third-party services like Google OAuth.
• Transaction Data: Order history and payment status. We use highly secure payment gateways (like Razorpay) and do not store your full credit card or UPI details on our servers.

2. Third-Party Authentication (Google Sign-In)

To make your login process seamless, we offer authentication via Google Sign-In. When you choose to log in using Google, we access your basic profile information (such as your name and email address) strictly to create and manage your SONI Desserts account. We do not access your Google passwords or any other private Google data.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your dessert orders, including same-day and midnight deliveries in Indore.
• To create and manage your secure account.
• To send order confirmations, delivery updates, and OTPs for account security.
• To improve our website, product offerings, and customer service.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: We share necessary details with trusted delivery partners and secure payment gateways (e.g., Razorpay) exclusively to fulfill your orders.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities in India.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information (such as your active shopping cart and session data). You can instruct your browser to refuse all cookies, but some parts of our website may not function properly without them.

6. Data Security

We implement industry-standard security measures, including SSL encryption and secure password hashing, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Data Rights

You have the right to access, update, or delete the personal information we hold about you. You can manage your profile details directly from your account dashboard or contact us for assistance.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SONI Desserts
Indore, Madhya Pradesh, India
Email: divyani@sonidesserts.com